Learn how to report delayed games, postponed games or even forfeit games when providing us live scores to MaxPreps!
Game is Delayed
If your game is delayed for any reason follow the steps below to learn how to report it.
1. From the Game In Progress - home screen page, select the gear icon or you can select, "Game Status" link in the footer.
2. Once you select either of these two options, this will bring you to the Game Status section and you will want to select, "Game is Delayed."
3. When you select, "Game is Delayed" feel free to indicate what is the reason and select, "Submit." This then will bring you to the settings page.
You can also give updates under the comment section on when the game will possibly resume.
If the game doesn't continue, select the options listed below - Game Postponed or Game is Forfeited.
Game is Postponed
If your game is postponed follow the steps below to learn how to report it.
1. From the Game In Progress - home screen page, select the gear icon or you can select, "Game Status" link in the footer.
2. Once you select either of these two options, this will bring you to the Game Status section and you will want to select, "Game is Postponed."
3. When you select, "Game is Postponed" feel free to indicate what is the reason and you can and select, "Submit." This then will bring you to the settings page.
That's it. If its game day and you know the game is canceled please contact the Support Team.
Game was Forfeited
If your game has been forfeited, follow the steps below to learn how to report it.
1. From the Game In Progress - home screen page, select the gear icon or you can select, "Game Status" link in the footer.
2. Once you select either of these two options, this will bring you to the Game Status section and you will want to select, "Game was Forfeited."
3. When you select, "Game was Forfeited" indicate which team forfeited or both, and then select, "Submit." This then will bring you to the settings page.
That's it. The MaxPreps team will then handle these report issues and make the game updates.